Search

CFPB Enhances Massive Consumer Complaint Database

by devteam June 1st, 2013 | Share

The massive public database of consumerrncomplaint information which the Consumer Financial Protection Bureaurn(CFPB) brought on-line in March has now been enhanced. The Bureaurnannounced today that it has expanded its Consumer Complaint Database</bto include state-by-state information. The CFPB also added complaintsrnabout money transfers and credit reporting to the database. </p

The searchable database allows consumerrnto track complaints about products and services levied by otherrnconsumers. Information is available on more than 90,000 individualrncomplaints which, in addition to the two categories added today,rninclude entries about mortgages, student loans, bank accounts andrnservices. </p

Consumers can see what other customersrncomplained about, when, and why as well as how the company responded</bto the complaint, whether it was handled in a timely manner, and ifrnthe customer agreed with or disputed the resolution. </p

The data covers more than one millionrndata points and in many cases includes a sub-category of products. For example, one can search for complaints regarding reversernmortgages, home equity lines or credit lines, conventional fixed orrnadjustable rate mortgages within the main mortgage category. </p

Therndata is interactive and can be downloaded so consumers can buildrntheir own charts and graphs or embed the information on websites orrnshare through social media. At the time the data base first went onrnline CFPB said it expected that smart phone apps would also becomernavailable.</p

Of the expansion announced today, CFPBrnDirector Richard Cordray said, “This data puts valuable informationrnin the hands of consumers to help them understand what is happeningrnin their states. And by adding credit reporting and money transferrncomplaints to the Consumer Complaint Database, we are making thesernimportant markets more transparent and accountable to all consumers.”</p

Consumersrncan view and interact with the database atrnhttp://www.consumerfinance.gov/complaintdatabase/

All Content Copyright © 2003 – 2009 Brown House Media, Inc. All Rights Reserved.nReproduction in any form without permission of MortgageNewsDaily.com is prohibited.

About the Author

devteam

Steven A Feinberg (@CPAsteve) of Appletree Business Services LLC, is a PASBA member accountant located in Londonderry, New Hampshire.

See all blogs
Share

Comments

Leave a Comment

Leave a Reply

Latest Articles

Real Estate Investors Skip Paying Loans While Raising Billions

By John Gittelsohn August 24, 2020, 4:00 AM PDT Some of the largest real estate investors are walking away from Read More...

Late-Stage Delinquencies are Surging

Aug 21 2020, 11:59AM Like the report from Black Knight earlier today, the second quarter National Delinquency Survey from the Read More...

Published by the Federal Reserve Bank of San Francisco

It was recently published by the Federal Reserve Bank of San Francisco, which is about as official as you can Read More...